Charlotte property management fees: more than a monthly percentage
Owners always ask what fees property management companies in Charlotte charge. We gave you the most common ones.
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What property management fees do owners ask about most?
Halah Kablan Ladson walks through the six fees Charlotte owners ask about most.
Read the transcript
Hey everybody, this is Halah Kablan Ladson with Queen City Management Services. I am the founder and CEO of QCMS, and I get asked all the time as a property manager: what are the fees that property management companies charge when you want to have your investment portfolio managed? So we've taken the six most common fees that owners ask us about and we've explained them down below. The first one is the monthly management fee. Second, very common, is the tenant placement fee. Third are the lease renewal fees, then maintenance coordination, inspections, and the final one is onboarding and setup. We've taken the time to go through them, very transparent with all of our pricing. You're welcome to compare us with anybody, and we look forward to partnering with you. So click the link below to schedule an appointment for your owner analysis. Thanks.
Three ways to work with QCMS
Pick how hands-on you want to be. Each tier is priced for your property in a written agreement.
A La Carte
For hands-on and self-managing landlords.
Event-based pricing only, with no recurring fees. Tenant placement, inspections, and eviction assistance, as you need them.
Included on every A La Carte engagement:
- $300 Maintenance Approval Cap
- No Lease, No Fee
- 60-Day Exit Clause
Performance
We run it month to month.
Full-service property management with results you can measure.
Everything in A La Carte, plus:
- Client Satisfaction Guarantee
- 6-Month Tenant Replacement
- Active rent optimization reviews
- Priority vendor scheduling
- Quarterly owner check-ins
Concierge
Our most personalized service, for owners who want a completely hands-off experience.
We pay the bills, run quarterly inspections, and project-manage your larger renovations.
Everything in Performance, plus:
- SureVestor Protection included
- Bill pay handled for you
- Quarterly inspections
- Project management for larger renovations
- White-glove owner communication
How much does property management cost in Charlotte?
Some of the most common fees owners ask about.
The short answer: property management cost in Charlotte, NC means what management companies charge and what that adds up to for you as an owner. Most often, owners ask about six fees: monthly management, tenant placement, lease renewal, maintenance coordination, onboarding or setup, and inspections. QCMS's management fee is typically 8% to 12% of gross rent collected, depending on management tier and portfolio size.
| Fee | What it is, and what to ask | How QCMS handles it* |
|---|---|---|
| Monthly management | The ongoing charge for running your rental: rent collection, tenant communication, and monthly owner statements. Ask: Is it charged on rent collected or rent scheduled? | Typically 8% to 12% of gross rent collected, depending on tier and portfolio size, with a monthly minimum. |
| Tenant placement | A one-time charge to market, show, screen, and place a new tenant. Ask: What happens if the tenant leaves early? | Typically 50% to 100% of the first month's rent, once per new tenancy and not at renewals. No Lease, No Fee. |
| Lease renewal | A flat fee for the rent review and paperwork when a tenant stays. Ask: Is it flat or a percentage? | Typically a flat fee, usually $150 to $350. |
| Maintenance coordination | A charge for routing repairs to vendors, approving the work, and tracking it. Ask: Is there a markup on vendor invoices? | Vendor invoices pass through at the vendor's amount, plus a coordination fee typically 10% to 15% of the invoice. Repairs over $300 need your written approval, and you may use your own vendors. |
| Onboarding / setup | A one-time charge to set up your property and account. Ask: Is any fee due before a tenant is placed? | A one-time account setup fee, waived for agreements signed in 2026. |
| Inspections | Routine property inspections, billed per inspection by some managers. Ask: How often do you inspect, and do I see the photos? | Routine inspections every 6 to 12 months, with a per-inspection fee listed in your agreement. |
*All fees are listed in detail in your property management agreement.
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Trusted since 2013
“She handles the day-to-day management completely seamlessly, allowing me to be entirely hands-off with total peace of mind. … If you want a stress-free property management experience, Halah is the absolute best!”
“Halah is the best property manager I had for all my rentals. She is honest, transparent and trustworthy. I have known her for over 14 years and can say with certainty that she is the best at what she does.”
“Halah is a true professional and a wealth of information. Between her energy and enthusiasm working with her has been nothing but a great experience.”
The terms that protect what you pay
No Lease, No Fee
Zero management fees until a signed lease is in hand.
45-Day Placement
No qualified placement in 45 days on a tenant-ready property? Your tenant placement fee is reduced 25% for each additional 14 days, up to the full fee.
6-Month Tenant Replacement
If a tenant we place leaves or is evicted before the end of the lease term, or within six months, whichever comes first, we re-lease your property with no second placement fee.
$300 Maintenance Threshold
No non-emergency repair over $300 without your written sign-off.
Transparent Financials
Owner statements, 1099s, and work orders live in your portal, and every transaction is documented and available any time.
60-Day Exit
Sixty days' written notice ends the agreement with no early-termination penalty; a final accounting fee applies for the closeout work.
Guarantee conditions apply. Guarantees apply while the property is listed at or below the rent QCMS recommends, and the 45-day clock pauses while the property is not tenant-ready. The 45-Day Placement reduction applies to the placement fee only. Full terms, scope, and exclusions are in your management agreement.
Let's talk about what your property needs.
Get My Free Owner AnalysisFrequently Asked Questions
Owner Questions Answered
How much do property managers charge in Charlotte, NC?
Property managers in Charlotte typically charge a monthly percentage of rent, plus separate fees for tenant placement, lease renewals, maintenance coordination, setup, and inspections. QCMS’s management fee is typically 8% to 12% of gross rent collected, depending on management tier and portfolio size. Exact fees are quoted in writing for each property.
Do you charge a management fee when the home is vacant?
No. QCMS collects its management fee only in months when rent is collected, so a vacant month carries no management fee. Under No Lease, No Fee, you pay zero management fees until a signed lease is in hand.
What is a leasing fee and when is it charged?
A leasing fee, also called a tenant placement fee, is a one-time charge for marketing, screening, and placing a new tenant. QCMS typically charges 50% to 100% of the first month’s rent, once per new tenancy, and not when the same tenant renews.
Do property managers mark up repairs?
Some do. QCMS passes vendor invoices through at the vendor’s invoiced amount and typically charges a coordination fee of 10% to 15% of the invoice. Non-emergency repairs over $300 need your written approval first.
What does it cost to leave a management agreement?
Your management agreement sets the exit terms, and the North Carolina Real Estate Commission advises owners to review the termination provisions before signing. QCMS requires 60 days’ written notice and charges no early-termination penalty; a final accounting fee applies for the closeout work, and it is waived after three years under management. Ask any manager for exit terms in writing.
Have another question? See all QCMS Property Management FAQs →
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