Privacy Policy – Queen City Management Services
Effective Date: January 21, 2026
Queen City Management Services is a Charlotte, North Carolina property management company committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.
We Do Not Sell Your Personal Information
Queen City Management Services does not sell, rent, or share your personal data with third parties for marketing purposes.
SMS consent and phone numbers collected by our company are never shared with third parties or affiliates for marketing. Communication is limited strictly to operational and service-related matters.
Information We Collect
Contact Information
Name, address, phone number, and email address collected through rental applications, lease agreements, inquiry forms, and direct communication.
Financial Information
Income verification, credit reports, bank account information for rent payments, and related financial documentation necessary for property management services.
Identification Information
Date of birth, government-issued identification numbers, and Social Security number when required for lawful tenant screening and compliance.
Tenancy & Lease Data
Lease agreements, payment history, maintenance records, and communication logs related to property management.
Website Usage Data
IP address, browser type, and website interaction data collected through cookies and analytics tools to improve site performance.
How We Use Your Information
- Process rental applications
- Verify tenant eligibility
- Collect rent and manage leases
- Coordinate maintenance services
- Comply with North Carolina and federal laws
- Improve operational performance
How We Protect Your Information
We implement administrative, technical, and physical safeguards including encrypted systems, secure servers, limited employee access, and data retention controls.
When We Share Information
We may share necessary information only with:
- Credit reporting and background screening providers
- Maintenance contractors (limited contact details only)
- Payment processors
- Government agencies when legally required
Your Rights
You may request access, correction, or deletion of your personal data, subject to legal and contractual retention requirements.
Contact Information
- Queen City Management Services
- 13534 Plaza Rd Extension, Suite 108
- Charlotte, NC 28215
- Phone: (704) 941-4557
- Email: info@qcmscharlotte.com
We may update this policy periodically. Updates will be reflected by the revised effective date above.